![]() Microsoft Windows System Information report.The Flex Gather Information Tool will gather the following information: If any are found to be incorrect, a message box will appear providing guidance on next steps: When the Gather All Logs button is pressed, the Flex Gather Information Tool will first run a credential check to make sure all entered username/password combinations for the listed panels are correct. In the Browse For Folder window, navigate to the applicable folder and then press the OK button:Ĭlick on the Gather All Logs button at the top right of the Flex Information Gathering Tool window: Optionally, click on the Change button to the far right of the Results Location text field to change the location where the logs are stored:.The Check Credentials button can be pressed to verify that Username/Password entries are correct for each panel listed.This will attempt to connect directly to specified panel and display it in the Connected Panels list.Įnter the Username and Password in the corresponding text fields for each respective panel listed: ![]() If the panel (s)is not listed, click the Add UI Panel button to launch the Manual IP Address Entry box.: If the panel(s) resides on a different network, the auto-discover process is not able to discover the panels. Any panels added in manually will need to be re-added. NOTE: The Refresh UI Panels button will clear list of any manually added panels. If no panels or incorrect panels are lists, click the Discover UI Panels button to refresh the list. In the Flex Information Gathering Tool's opening window, confirm that Connected Panels list is accurate and complete:.To Run the Crestron Flex Information Tool The Flex Information Gathering Tool's opening window provides information for the UC-ENGINE running the application as well as any connected UI panels in use with the Flex systms: It does not have the ability to obtain version information or logs remotely due to security measures put in place on the UC-ENGINE. The Flex Information Gathering Tool will get information from only the local system and directly connected peripherals. The Crestron Flex Information Gathering Tool gathers all log and version information from the local UC-ENGINE where the application resides. The Crestron Flex Gathering Information Tool The Crestron Flex Gathering Information Tool
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